Refund policy

Returns/Exchanges:

In most cases we will offer an exchange or store credit refund. Inquiries must be made within the first 7 days of when the item was delivered according to the tracking. Any time after, we are not obligated to process an exchange or refund. Any unauthorized returns or exchanges WILL NOT be accepted. ALL SALE ITEMS ARE FINAL SALE.  To begin the process, you can contact us at info@flymomfashion.com. If your item is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

How does store credit/shipping work?

If the customer chooses to send back a item the customer is responsible for the shipping cost back to our warehouse.  Once the store credit is used the customer must pay the shipping fee to have the new items selected shipped.  We will provide a invoice via email for any shipping charges. All shipping fees must be paid before the new selections are shipped.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We inspect all items prior to shipping so the chance of a damaged or defective item being shipped to our customers is minimal.

Exceptions / non-returnable items

Certain types of items cannot be returned, like Final Sale products, accessories, bathing suits, lingerie and personal care goods (such as beauty products ). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept exchanges on final sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will process the same-item exchange or store credit in 24-48 hours.

Refunds
All Sales Are Final!